Shipping Policy

Last Updated: October 27, 2023

Thank you for shopping at sivto.top! We are committed to providing you with the best possible shopping experience. Please read our shipping policy carefully to understand how your order will be processed and shipped by Borden.

Order Processing

All orders are processed and shipped from our facility located at 2020 Wilkinson Street, Nashville, TN, US.

Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, which will include tracking information.

Shipping Methods & Costs

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight and destination of your order.

Free Shipping: We are pleased to offer free standard shipping on all orders over $50 within the United States and eligible EU countries. For orders under $50, standard shipping rates will apply.

Estimated Delivery Times

Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary due to factors outside of Borden’s control (e.g., carrier delays, customs processing).

International Shipping

sivto.top ships to the United States and eligible countries within the European Union (EU).

International shipping costs and estimated delivery times will be calculated at checkout. Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. We have no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for more information.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor your shipment’s progress directly on the carrier’s website.

Lost or Damaged Packages

Borden is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit, please contact us immediately so we can assist you in contacting the carrier.

Contact Us

If you have any questions about our Shipping Policy, your order, or need assistance, please do not hesitate to contact us: